Fortinet Trade-Up Program
Upgrade & Save Before It’s Too Late!

View the details of the Trade Up program below. Still need help working out if you qualify for this program? Contact an AVFirewalls.co.uk Representative today by calling us on (02) 9388 1741.

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Upgrade and Save!

The TradeUp Program* allows you to access the latest Fortinet solutions, bringing you improved performance, updated security, and an advanced feature set whilst benefitting from real cost savings.

Our network security platform is tested and validated by the world's leading experts and customers globally. It is powered by Fortinet's FortiGuard Labs threat research and response capabilities, together providing protection across the complete threat lifecycle. This means customers are protected 24/7 from growing threats that go undetected by other solutions.

Benefits:

1. Promotional Discounts & Eligibility
   • TradeUp your End-of-Order (EOO) Fortinet units for new models and receive up to 38% discount.
   • Products announced EOO (for list of exclusions see FAQs) are eligible for TradeUp discounts. A limited number of products not included in the EOO announcement are also eligible (see page two). A special pricing request must be approved for all non-EOO products.
2. Transfer Existing Support Subscriptions
   • End-Users can also benefit from a transfer of existing support subscriptions to their upgraded unit only when a recommended replacement is chosen.
   • Transferring existing support subscriptions to the newly purchased unit is simple via the Support Portal. More detailed instructions can be found in the FAQ section below.

FAQ

Which Products Are Eligible?

Please Contact Us with the serial number of your unit and we will be able to check eligibility. Typically all Fortinet products announced End-of-Life (EOL) are eligible for TradeUp Discounts. A limited number of products that have not been announced EOL are also eligible (see chart on previous page). For all other non-EOL products, a Special Pricing Request must be approved.

Which Products Are Not Eligible?

The following products are not eligible for the TradeUp program: FortiVoice, FortiClient, Coyote Point, FortiToken, FortiRecorder, Virtual Appliances, Fortinet VM Solutions, FortiSMS, FortiCarrier, VDOM, ADOM, Accessories, FortiFone, FortiCamera, Professional Services, FortiSiem, FortiProxy.

When Can The End User Benefit From A Transfer Of Services From The Installed Unit To The New Unit?

Only EOO units listed below qualify for the transfer of support subscriptions. To be able to transfer support subscriptions from an EOO unit to a recommended replacement unit, the hardware unit must be purchased on its own, without bundle support included. We strongly recommend that the End-User checks the respective datasheet of the recommended replacement units available to verify the technical specifications of the new device.

What Is The Process To Transfer Service From The Installed Unit To The Newly Purchased Replacement Unit?

Customers visit the Support site at https://support.fortinet.com. Go to the Asset/Manage Products section. Select the serial number of the product to be replaced. Click on the option Registration/RMA Transfer, and insert the serial number of the newly purchased unit. Upon saving, the transfer of services is confirmed and in place.

What Is The Process To De-register The Replaced (Old) Unit?

Within one-month, the End User must open a ticket (at https://support.fortinet.com), and request the de-registration of the replaced unit by providing its serial number. Any warranty or guarantee that is in place for the replaced (old) unit will cease upon de-registration. The Customer agrees and undertakes that if the de-registration process described above has not been fully completed by the end of the second month from the date of purchase of the replacement unit(s), Fortinet shall automatically de-registered the replaced unit(s), without customer’s prior approval.

Important:

In order to transfer existing services from an old to a new unit, a hardware unit without bundle support included must be purchased. Stand-alone services should be purchased separately in the same order. After the existing services have been transferred to the new unit, the new renewal contracts can be registered and added on.

* To benefit from transfer of service contracts from the installed unit to the purchased (new) unit, a hardware unit must be purchased. The hardware unit must be purchased on its own, without bundle support included. We strongly recommend the Customer checks the respective datasheet of the replaced units available to verify the technical specifications of the new device.
** These products are not EOL but are still eligible for TradeUp discounts and transfer of service contracts.

Terms and Conditions:

• Terms and conditions must be strictly respected
• The Fortinet TradeUp program is available to qualified FortiPartners and all current registered users of Fortinet security products within designated regions. Please contact us to confirm if your region is eligible.
• In order to qualify for the Fortinet Trade-up Program, all submissions must involve a legacy FortiGate end-user in ANZ. The end-user must be the legal owner of the qualifying FortiGate product(s). Fortinet reserves the right to validate legal ownership.
• When trading up, the customer should validate the specifications of the replacement device to ensure that they meet their requirements.
• The recommended discounts on contracts/subscriptions only apply with the purchase of a hardware unit, which must be contained in the same purchase order.
• All submissions are subject to Fortinet approval. Approvals shall be made in Fortinet's sole and absolute discretion and any decision by Fortinet relating to a submission shall be final.
• Legacy FortiGate serial number(s) and Trade-Up Form is required prior to approval being granted.
• This offer cannot be combined with any other Fortinet offer or promotion.
• Fortinet and AVFirewalls reserve the right to amend or cancel this program at any time, to add or subtract qualifying products, and to raise or lower amount of discount at any time for any reason. The decisions of Fortinet and AVFirewalls are binding and final on all matters relating to the program.
• Nothing herein represents any binding commitment by Fortinet or AVFirewalls, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s General Counsel. Fortinet disclaims in full any guarantees.